Payments Editor, Paydigo
Michelle Hope writes about payment economics for the businesses that live on them, trade contractors, route-based service companies, and the agents who sell to them. Her work focuses on the unglamorous mechanics: effective rates, recurring-billing recovery, dispute ratios, and the difference between a rate sheet and a statement.
Before joining Paydigo she spent a decade around merchant portfolios, reading statements for a living and explaining to owners why the number they were quoted was not the number they paid. She now covers pricing models, subscription billing for service businesses, dispute prevention, and the partner side of the industry. She is based in Southern California.
43 articles
