Legal

Privacy Policy

Last Updated: Sep 1, 2025

Paydigo Payments Inc. (“Paydigo,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, platforms, applications, payment processing services, and related partner services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information directly from you, automatically through your use of our Services, and from third parties. This may include:

a) Personal Information

• Name, email address, phone number, and mailing address
• Business information (company name, role, tax ID, etc.)
• Payment or billing details when applicable

b) Merchant & Payment Information

• Bank account and settlement details
• Transaction histories, including cardholder payment data (processed in compliance with PCI-DSS standards)
• Identification documents for KYC/AML compliance (government-issued ID, business licenses, EIN/SSN)

c) Technical & Usage Data

• Device information (IP address, browser type, operating system)
• Log data (pages visited, time spent, access times)
• Cookies and tracking technologies (see Section 7 below)

d) Marketing & Partner Data

• Information shared in connection with Paydigo Payments Inc.'s payment processing, merchant onboarding, customer support, or partner services
• Campaign performance data (analytics, SEO rankings, ad performance)

2. How We Use Your Information

We use the information we collect to:

• Provide and operate Paydigo and related payment processing services
• Process payments, transactions, and merchant settlements
• Verify identity and comply with KYC/AML, PCI-DSS, and regulatory requirements
• Deliver customer support and respond to inquiries
• Improve and optimize our platforms and offerings
• Conduct analytics, research, and performance monitoring
• Send marketing communications where permitted (you can opt out at any time)
• Protect against fraud, unauthorized transactions, and other illegal activity

3. How We Share Information

We do not sell personal information. We may share your information in the following limited circumstances:

• Service Providers & Vendors: With third-party providers that help us deliver services (e.g., banks, card networks, hosting providers, analytics tools, marketing partners).
• Regulatory & Compliance: To comply with applicable laws, regulations, or legal requests.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets.
• Merchant Transactions: When you engage in payment or merchant transactions, certain information may be shared with banks, card networks, processors, payment facilitators, or other transaction participants as necessary to complete the transaction.

4. Data Retention

We retain personal information only for as long as necessary to provide Services, meet legal obligations, resolve disputes, and enforce agreements. For payment-related data, retention is governed by applicable banking, card network, and regulatory requirements.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information. For Paydigo, all payment data is processed in compliance with PCI-DSS standards. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights under laws such as GDPR (EU/UK) and CCPA/CPRA (California), including:

• The right to access, correct, or delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to opt out of sale/sharing of personal data (we do not sell personal data)
• The right to withdraw consent

To exercise your rights, reach us through our contact form.

7. Cookies & Tracking

We use cookies, pixels, and similar technologies to:

• Improve website functionality
• Analyze usage and performance
• Personalize marketing and advertising

You can manage cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

8. Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties.

9. Children's Privacy

Our Services are not directed at children under 13 (or under 16 in jurisdictions with higher age thresholds). We do not knowingly collect information from children. If we become aware that we have collected personal data from a child, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and stored in the United States or other countries where Paydigo Payments Inc., affiliates, or service providers operate. By using our Services, you consent to such transfers, subject to applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date. Continued use of the Services indicates acceptance of changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy, reach us through our contact form:

Paydigo Payments Inc.
611 N Brand Blvd, Suite 1300
Glendale, CA 91203